New job Position: Subject Matter Expert Location: Baltimore, MD Duration: 1-year, plus 1-year ext. Send resume, and salary requirements Any questions, please email mchow@deltamine.com

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Group: IT Recruiters Subject: Position: Subject Matter Expert Location: Baltimore, MD Duration: 1-year, plus 1-year ext. Send resume, and salary requirements Any questions, please email mchow@deltamine.com Mary Chow posted a job: Position: Subject Matter Expert Location: Baltimore, MD Duration: 1-year, plus 1-year ext. Send resume, and salary requirements Any questions, please email mchow@deltamine.com "Position: Subject Matter Expert Location: Baltimore, MD Duration: 1-year, plus 1-year ext. Send resume, and salary requirements Any questions, please email mchow@deltamine.com The SME shall also define, develop, and implement LMS configuration activities that include but are not limited to: a. Provide initial and ongoing LMS configuration changes for course delivery, content management, and community engagement for the Blackboard application b. Coordinate the implementation of vendor deployed upgrades and service packs c. Conduct role base assignment and management, keeping a strict account of all who have access to the application d. Maintain inventory of Community Engagement and Content Management configurations, settings, etc. e. Retrieve and disseminate information on new product functionality to appropriate groups for end user support and training f. Create and manage courses under development and provide access to users for those courses g. Test product updates and third party tools such as application building blocks h. Act as main point of contact with Vendor Managed Hosting / Support a. Open and work through trouble tickets b. Coordinate application changes and updates. c. Communicate potential issues to appropriate teams i. Coordinate all off-site on demand backups Requirements: 1. Education – Bachelor’s Degree in an IT discipline preferred. 2. At least three (3) years of Blackboard system administration experience 3. At least two (2) years of experience working on a Learning Management System 4. At least three (3) years of experience addressing and resolving helpdesk trouble tickets"

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