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Friday, April 5, 2013

New job Contract Position: Technical Support Analyst

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  • Group: IT Recruiters
  • Subject: Contract Position: Technical Support Analyst

Victoria Hsu posted a job: Contract Position: Technical Support Analyst

"Contract Duration: 3 months to start Work Location: San Ramon, CA US local hires • Job Responsibilities: INFRASTRUCTURE DESIGN. Designs and constructs servers for IT Forensics team Tools and databases. Assists in the build out of regional IT Forensics laboratories. Develops and implements an extensive testing and development environment for the IT Forensics applications. Ensures new technologies are integrated into future plans and/or fixes. Ensures servers and applications meet rigid hardware and ESAS criteria prior to implementing in a production environment. Develops monitoring schemes and ensures compliance. Works closely with ITF Investigators to ensure that customer requirements are considered. Fully documents processes and communicates changes to peers or project teams following Management of Change methodologies. SUPPORT & MONITORING. Provides ongoing daily support and monitoring for servers and specialized forensics workstations. Provides ongoing performance testing and develops mitigation plans. Ensures that communications are distributed in advance of system outages. Understands database technologies, including building databases, using db software tools and understanding db content. TOOLS. Participates in IT Forensics requests and helps in the area of data mining and database knowledge. Preferred knowledge of IT Forensics tool suites and the use of these tools. Incorporates knowledge of ESAS standards into all aspects of IT Forensics applications, infrastructure and assets. Builds and maintains specialized workstations image contain forensics tools and the Company GIL image. Does pre-assessments in anticipation of IP audits, communicates findings and develops mitigation plans. Documents all technical processes, data schemes, architecture, and application linkages in accordance with established standards. Acts on behalf of the organization to establish an Incident Command Center and work with the CIRT to mitigate events such as a virus attack. PROCESSES. Establishes a single, reliable release of software, installed globally. Addresses issues with current hardware. Creates a monthly change release process, which will update all locations with the latest release. Understands Company network and has technical contacts to help increase reliability. Tests all versions of tools prior to loading tools on production servers and/or PCs. TTY Systems, Inc. Please send resume to TTYSYSTEMS@gmail.com"

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