New job We're looking for Technical Support (APPLY IF LOCAL TO US/CANADA) at CHESTER, VA. Know someone who'll like this job?

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Group: Technology Recruiters Subject: We're looking for Technical Support (APPLY IF LOCAL TO US/CANADA) at CHESTER, VA. Know someone who'll like this job? Dara Raj posted a job: We're looking for Technical Support (APPLY IF LOCAL TO US/CANADA) at CHESTER, VA. Know someone who'll like this job? "I am using wisestep.com to share my jobs on Multiple Linkedin Groups with a single click. Apply Online http://www.wisestep.com/RMFNQRQM/IRBGDHJGHF or Refer Friends who will love to take it. Job Description: Short Description:Assist the mainframe/server service delivery manager in vendor oversight of an IT infrastructure managed services contract. Complete Description:Job Description: Assist in the oversight an IT infrastructure contract, focusing on server services, including 3500 servers and 1.2 Petabytes of data storage for 73 state agencies. Specific duties include: Review and approve service level agreement results Review and approve vendor invoices Provide feedback on technical solutions, ensuring they will meet business requirements while following architectural standards and contractual terms Work with customers and the IT infrastructure service provider to resolve server service concerns Understands best practices in service management including contract and vendor management in an outsourcing or shared service environment. Skills:SkillRequired / DesiredAmountof Experience Knowledge of Server managementRequired5YearsIT Infrastructure vendor managementRequired2YearsStrong verbal and written communicationsRequired5YearsITIL foundations certificationDesired1Yearsproject coordinationRequired2Yearsmainframe, server and storage technologiesRequired5YearsUS Citizen (requirement of this facility)Required1Yearsunderstands best practices in service management including contract and vendor management in an outsourcing or shared service environmentRequired5Years"

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