New job Director of Customer Service – Allentown, PA

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Group: Job Openings, Job Leads and Job Connections! Subject: Director of Customer Service – Allentown, PA Marie Fretz posted a job: Director of Customer Service – Allentown, PA "Candidate must possess an engineering degree or 10+ years related work experience. Responsibilities include: accountability for management and growth of aftermarket operations and revenue streams; development of the following: strategic support network for Company’s products; training classes and support documentation; business processes that ensure customer issues are responded to and closed out efficiently and in a timely manner; customer satisfaction metrics and supporting data collection. Must be able to lead with competence, a great attitude and set superb examples. Strong abilitiy to build a long term successful team, think strategically and tactically to develop a world class customer service organization, all while possessing a winning attitude. Forward resume to Marie@eastpointesg.com."

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