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Milan Delijannis posted a job: ITIL Experte / Projektleiter (Mainz_ITIL_Expert_002) English+German language MANDATORY Start: 1.1. 2013 (12 months, possible extension until 2015) Location: Mainz, Germany milan@prodejtese.cz "ITIL Experte / Projektleiter (Mainz_ITIL_Expert_002) Einführung / Weiterentwicklung IT-Service Management beim Kunden (Public)in Rheinland-Pfalz Einführung und Weiterentwicklung des Servicemanagements auf der Basis einheitlicher Standards aus ITIL V 3. Skills: IT Infrastructure Library (ITIL) – General Knowledge (++) Service Operation – ITIL Life Cycle Phase – General Knowledge (optional) Service Design – ITIL Life Cycle Phase – General Knowledge (++) Service Improvement – ITIL Life Cycle Phase (optional) System Management – General Knowledge (++) Software AG ARIS Toolset (optional); Project Management (+++) Tasks: - Projektierung, Einführung bzw. Weiterentwicklung einer technischen Help-Desk-Lösung (z.B. Omnitracker) - Modellierung und kundenindividuelle Anpassung von nach ITIL-Grundsätzen ausgearbeiteten Prozessen unter Berücksichtigung der technischen Möglichkeiten von Omnitracker mit dem ToolARIS Certificates: - ITIL Expert, ITIL Service Manager, ITIL Foundation Project: 1.1. 2013 - 31.12.2013 (extension possible until 2015) Location: Mainz, Germany Please send CV in GERMAN to milan@prodejtese.cz" | |||||
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Saturday, October 27, 2012
New job ITIL Experte / Projektleiter (Mainz_ITIL_Expert_002) English+German language MANDATORY Start: 1.1. 2013 (12 months, possible extension until 2015) Location: Mainz, Germany milan@prodejtese.cz
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