New job ITIL Capacity Manager needed in Secaucus, NJ for 6 month contract (extension likely)

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Group: Job Openings, Job Leads and Job Connections! Subject: ITIL Capacity Manager needed in Secaucus, NJ for 6 month contract (extension likely) Terry Richardson posted a job: ITIL Capacity Manager needed in Secaucus, NJ for 6 month contract (extension likely) "Our client is seeking a seasoned (7-10 years experience) IT Manager with extensive experience in: - IT Governance and implementing ITIL (must be strong specifically in ITIL Capacity Management) - Project Management with demonstrated ability to lead a team of IT professionals against prescribed deadlines in a fast paced and deadline driven environment Hands on experience with: - Process Re-Engineering (developing process flow and procedure map development will be a significant part of this position) - Managing an offshore vendor against defined Service Level Agreements - Setting up and managing IT performance against prescribed performance metric targets - Call center operations and software development - Presenting in front of and/or training groups of people such as business users, technical resources, onsite and offshore vendor resources, mid-level to senior management Skills: - ITIL v2 or v3 certified (at least Foundations certification) - Ability to analyze data and conduct in-depth interviews with subject matter experts to understand their current business/operational processes and procedures, conduct gap analysis and implement ITIL best practices - Ability to document business process flows and procedure maps using Visio and Excel - Sharepoint�s Content Management System - Ability to create training materials, such as standard operating procedures (SOPs) for new and existing SDLC tools and templates (business requirements, functional and non-functional requirements If you are interested in this position, please forward your resume to Rebecca Bremberg at RecruitRB@precisionsystems.com."

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