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Sarah De Laet has started a discussion: nXt-IT is looking for a Operational Web Analyst start : 01/11/2013 duration : 3 maanden location: Brussels ref nr 1964 "Omschrijving • Good knowledge of web technologies and concepts • Good communication skills . good knowledge of FR/ENG or NL/ENG • Good understanding of Incident management and release management • Participate in the operational activities : ensure the follow up of incidents , changes and problems together with the involved support teams • Be able to analyse operational data and look for improvements. • Identify and propose optimisations on service processes in order to gain efficiëncy and reduce costs • 'Get it done' spirit in a fast moving organisation with complicated delivery models : multiple partners , managed contracts • Working with Service management tools : HP/service manager, Service Now!, jira • Build a helicopter view of all intranet & internet components & systems • Shifts from 7AM to 7PM are organized Technische context Those services are covered using some of the most known technologies of the market as Sharepoint, SAP Portal, Tomcat and based on technologies as .Net and Java. The hosting& maintenance of the platforms is provisioned via service managed & hosting contracts. Business context The Service Web foundations is responsible for the support of all internet, extranet, intranet and collaboration environments, covering external business needs as Marketing & Sales but also internal activities and collaboration ones as HR and Generation. THe service is part of the Energy europe branch shared service center. more info? jobs@nxt-it.biz ref nr 1964" | ||||||
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Monday, October 7, 2013
New discussion nXt-IT is looking for a Operational Web Analyst start : 01/11/2013 duration : 3 maanden location: Brussels ref nr 1964
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