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Eszter Reimann posted a job: The position requires a candidate with at least 4 years of experience in one of the following roles: SAP Project Manager, SAP Team Leader or Technical Account Manager. A thorough understanding of ... "Are you a good fit for this job? Customer Success Manager based in Germany in Stuttgart, Germany Chronos Consulting (www.chronosconsulting.com) is part of the Coberon Chronos Group, an award winning global leader in permanent and temporary staffing, RPO and business process automation solutions (www.chronosworkflow.com) for global multinationals. The Group owns and operates 41 offices worldwide. Follow us on twitter.com/coberonchronos and facebook.com /coberonchronos Our client is one of the fastest growing companies in the high tech industry offering businesses groundbreaking, easy to use IT solutions. Job Description The Customer Success Manager will be responsible for ensuring the success of our client’s customers by acting as a post-sales success leader responsible for driving customer adoption by providing expert advice, methodology recommendations and best practices. The CSM possesses IT expertise in combination with exceptional customer management experience at a senior management level, along with the ability to work closely with the entire account team. The candidate will maintain strong working relationships with customer facing personnel in the Sales, Support, Operations and Product Management teams. Develop a consistent long-term relationship with customers to ensure ongoing success and realize the full value of their investment. · Work with project managers and IT professionals on how to best implement our client´s products · Ensure a revenue stream the company’s existing install-base · Provide accurate and timely feedback for measuring, tracking and driving high service levels and product improvements. Job Qualifications ·A thorough understanding of SAP projects and enterprise software. · At least 4 years of experience in one of the following roles: SAP Project Manager, SAP Team Leader or Technical Account Manager. · Proven experience in a direct client-facing role. · Proven experience managing multiple customer accounts. · Demonstrated understanding of software development processes. · Excellent English europe@chronosconsulting.com http://bull.hn/l/W8UB/6" | |||||
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Tuesday, November 27, 2012
New job The position requires a candidate with at least 4 years of experience in one of the following roles: SAP Project Manager, SAP Team Leader or Technical Account Manager. A thorough understanding of ...
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